We received a customer feedback “I failed to install Nissan Consult 3 software. My computer cannot identify the Consult 3 device, a message “unknown device” always appeared. How to install the drive? I also tried to install on Windows XP Pro, Windows Vista and Windows 7, but it also prompted “Program cannot be installed on the current operating system”. So this article will share the right installation guides with you.

Please kindly notice: the Nissan Consult 3 software only can be installed on Windows XP. Please follow the step-by-step guide to install.

Step 1: Install Consult-iii_V9.21.01.00.00_setup

Step 2: Install Nissan Consult III Plus

Step 3: Run Nissan Consult iii

In detail…

Step 1: Install Consult-iii_V9.21.01.00.00_setup

Select “Consult-iii_V9.21.01.00.00_setup.exe”file

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Click on “Next”-> “Next”-> “Install”

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Installing Nissan Consult iii (AVTOTOOLS)…

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Finishing installation

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Select “I accept the terms of the license agreement” and click on “Next”

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Tick off the option “NORTHAMERICA MARKET (NAM)”

Then “Next”… “Next”

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Select your country

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Select the application language

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Confirm your information and click “Next” to begin copying files

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Installing the Consult-iii…

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Finish installation

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Setup the Nissan Consult III is completed, click “Finish” to exit

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Step 2: Install Nissan Consult iii

Now start to install the Consult iii device…

Tick off “Yes, this time only” and click “Next” to continue

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Select the recommended option to install and click “Next”

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Select the first “JCI-1B-Alliance Vehicle Interface” and click “Next”

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Finish installing the software

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Step 3: Run Nissan Consult iii

Go to desktop to open the “CONSULT III” software

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It will prompt “There are no registered VI/MI. Please contact your administrator”

Click “OK”

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Click on “SUB” Icon

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Click on “Administrator” icon

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Enter the password and click “OK”

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Click on “VIMI Registration”

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Input the VI serial number and click “Set”

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The VI serial number will show in the VI list

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Select the VI list and click “Connect”

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Checking the firmware version…

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Select vehicle name and model year

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Confirm the vehicle information

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Renew the system…

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Then you can use Consult iii to diagnose Nissan cars

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That’s all.

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