1.What if the PC I wish to use with VAG-COM doesn’t have Internet access?

Because our software is provided to you via our download page, rather than on floppy disks or CD’s, you will need a way to transfer the Self-Installing EXE file to the PC that you will be using with VAG-COM. The file fits easily on a removable USB drive and can also be burned onto a CD-R or CD-RW. Make sure that you do not run the EXE file until you have copied it onto the PC where you would like OBD2 Scanner VAG-COM to be installed. You do not need to be connected to the Internet while using VAG-COM.
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2.What if the PC I wish to use with VAG-COM doesn’t have Internet access?

Because our software is provided to you via our download page, rather than on floppy disks or CD’s, you will need a way to transfer the Self-Installing EXE file to the PC that you will be using with VAG-COM. The file fits easily on a removable USB drive and can also be burned onto a CD-R or CD-RW. Make sure that you do not run the EXE file until you have copied it onto the PC where you would like VAG-COM to be installed. You do not need to be connected to the Internet while using VAG-COM.

3.What if my Laptop doesn’t have a Serial Port?

We offer our own USB Interfaces which use the USB port on your PC, rather than the Serial Port. We even offer USB Interface Upgrades for existing Ross-Tech customers. These interfaces work best with Windows XP. They can be used with Windows 98, ME, or 2000, but performance may be somewhat degraded by using an OS other than Windows XP and compatibility with “difficult” control modules may be reduced. Realistic hardware requirements for Windows XP and VAG-COM are a 500 MHZ CPU with at least 128 MB of RAM. Windows XP on a 1 GHz (or faster) PC is preferred.
If you want to use one of our RS-232 Serial interfaces on a PC that doesn’t have a serial port, we recommend you buy this Quatech SSP-100 PCMCIA-Card. We don’t sell them, but we’ve had excellent results with them. We’ve got installation and configuration notes here.
USB<->RS-232 converters are often unable to handle the baud rate and timing requirements that are demanded by many control modules using the VCDS 18.2 protocol. We have had very poor results with most available USB<->RS-232 converters, therefore USB<->RS232 converters are “Not Supported.” Please do not ask us for technical assistance if you are using one of these converters.

4.Can I use VAG-COM on a desk-top computer?
Yes, but you will probably need an extension cord for your interface. We usually stock serial extension cables in 15′ (3m) and 25′ (7.5m) lengths. See our Order Form for pricing. Note: We have tested many Active USB extensions and have found one that works. You can order the 16-ft Active USB Extension from our Store. We do not sell or support any other brands or models of USB extensions, if you have problems when using one, the first thing we’re going to tell you is to eliminate the extension.

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